Shipping and Returns
FREE SHIPPING to anywhere in Australia and New Zealand.
We can also ship to anywhere in the world!
All our products are dispatched within 2 business days. We provide tracking with your order so you can keep up to date and know exactly where your luxury bedsmade sheets are at any time - day or night.
If you have any questions, please don't hesitate to drop us an email to firstname.lastname@example.org We are happy to help with any shipping questions or concerns.
Due to the nature of our products, whilst we are happy to accept returns for exchange or refund, they MUST be UNUSED, and in their original packaging.
We do allow exchanges for different sizes, in case a mistake was made when ordering. Contact us for our 'Return Paid' AusPost number.
We do offer refunds. If you are not completely delighted with the product, return it within 30 days, in the original packaging and we will process your refund to your original method of payment.
To do this, please contact us with your request. We'll get you to fill out a short survey to understand how we can improve our product, and process your payment immediately.
Once processed, please allow 7 working days for your refund to show up on your bank statement.
We are here to email@example.com if you would like to make a return, exchange or request a refund.